I’ve thrown in the towel, finally.
I would urge you to use this link to read about my dissatisfaction with Cork University Hospital (CUH) before reading the final installment.
I received a letter this week which largely said that they were not acting on my safety criticisms and I emailed reply which I have copied here;
Dear Ms Cronin
I am in receipt of yours of the 13th instant and I have to reiterate that I am not happy with its content with particular reference to the emergency call button / pull cord.
Surely it would not be too difficult to install a second emergency button close to the floor adjacent to the toilet. After all is said and done the floor is where a patient is likely to end if they suffer an adverse incident while at the toilet.
The shower area is potentially the most perilous area in the bathroom and while I accept that a cord may pose a danger to some patients the absence of any mechanism to summon assistance is inexcusable, in my opinion. I suggest that a water proof call button close to the floor would resolve my concern
I am not happy with the proposed works but I have decided not to appeal to Office of the Ombudsman. This issue is ongoing since August and I am not going to invest any further time or energy in the matter. I am happy I have raised the issues in good faith and I really believe the proposed emergency call procedures are totally inadequate.
So you can see that I have thrown in the proverbial towel. They say that you ‘can’t beat City Hall’ well in this cae they were correct