O’ Callaghan Hotels Alexander Hotel – Great hotel but…

Let me start this blog by saying that the Alexander Hotel (click here) is great in most aspects, that is every aspect except the one in which I was most interested. Accessibility. There is a perfect ramp to the front door and a great disabled bathroom in the basement. There is more than ample circulation space throughout the ground floor of the hotel. The problems arose in the bedrooms.

On checking in I was assigned room 6408. The room itself was lovely but the door into the en-suite was too narrow for my wheelchair and there were no grab rails.

Room 6408

Room 6408

Door too narrow in 6408

Door too narrow in 6408

Grab rail getting out of wheelchair in 6408

Grab rail getting out of wheelchair in 6408

Grab Rail for getting up off loo in 6408

Grab Rail for getting up off loo in 6408

I raised my concerns with reception who promptly arranged for a transfer to room 6404.

Door wide enough in 6404

Door wide enough in 6404

The en-suite door was wide enough but instead of a shower there was a bath and again no grab rails. Baths are not good for me so I headed back to reception where I was told that there were no wet rooms in the hotel. The offer of assistance with the bath was a misplaced effort at minimising my discomfort. I opted to return to 6408 as being the better of the two options.

Approximately 15% – 20% of people have some disability and businesses that ignore that segment of the market do so at their peril. Not every person with a disability needs a wet room but the door to the bathroom must be wide enough for a wheelchair and grab rails, for the toilet and and in the shower, are essential. Hotel doors are heavy and a door release button should be provided for exiting the bedroom.

Categories: Dublin | Tags: , , , , , | 5 Comments

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5 thoughts on “O’ Callaghan Hotels Alexander Hotel – Great hotel but…

  1. I hope The Alexander acts on your feedback Declan. Well done for making things better for people with disabilities!

  2. Noticed the bathroom door also, as well as the tiny space between the wall and the huge bed. Could’ve opted for a smaller bed but more room to move if two people have mobility issues.

    • Declan Groeger

      Thanks Wilecke, they could have widened the door and left the same size bed.

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